Bespoke software development Give your team their day back.
Bespoke software follows the way the business runs and does the retyping and chasing for the team.
- Each order is typed in once and reaches everyone who needs it.
- Each person opens the system and sees their own work for the day.
- The system changes when the way you work changes.
What is bespoke software development?
It’s the software a business would write for itself if it had developers on staff. That covers the website your customers use and the system your team works in, and both follow the way your business runs. There’s no license fee to pay. Your know-how and the way your team already works become the plan the system gets built from.
For your team
It keeps the orders, stock, quotes, schedules, invoices and reports in one place, and each person on the team sees what their role needs.
For your customers
Your customers get the things they’d otherwise phone or email you for, like a client portal, online booking, an order form with their own prices, or a delivery they can track.
If a tool at work annoys your team every day, that’s where bespoke software speeds things up first.
You see and shape the system while we build it, and the code and the database are in your company’s name.
What bespoke software development includes
Every bespoke software development project starts from the same base. The features built on top of it come from the jobs your team still does by hand, and they get scoped and priced on the call.
Bespoke software development
Services include
- A system planned around how your team works
- Your website and admin under one login
- Access set for each role on the team
- Links to any tool with a documented API
- Reports and exports in your accountant’s format
- An admin that works on a phone
- A walkthrough for the team before launch
- The code and database in your company’s name
- The first month of hosting and care
- Six-month warranty
Every part of the operation, under one login.
Orders, stock, staff and invoices live in the same system, and the reports come off numbers already sitting in it. We show the team how it works before launch, and the admin is yours to run from the moment it goes live.
Client portal
- Customers sign in and see their orders, invoices and documents at any hour
- Repeat orders take two clicks from a past basket, at the prices agreed with that customer
- Customers check their delivery status in the portal themselves
CRM built into the site
- Every form on the site creates a customer record, tagged with the page the lead came from
- Quotes, calls and follow-up dates are saved on the customer’s record, and you get a reminder when a follow-up is due
- You see which pages bring in the clients who end up paying
CMS and admin
- You change pages, products, posts and prices from one admin, and they go live as soon as you save
- The admin works from a phone as well as the office computer
- Each person gets the access their role needs, and the change history shows what was done and when
Routine work, automated
- Invoices, reminders and confirmations go out at the moment you choose, for example when an order is delivered or a payment is late
- Reports and stock alerts are prepared automatically and go to the right person
- The time your team lost to repeat tasks goes to customers instead
Connected to the tools you run
- Couriers, payment providers, booking tools and anything else with a documented API connect to the system
- Orders create their own shipments, payments match their invoices, and every record updates in both places
- Data from every connected tool lands in the same records, reports and dashboards
Reports and exports
- See revenue, margin and unpaid invoices on one dashboard, and filter them by customer, product or month
- You export data in whatever format your accountant or your other tools take
- Every figure links back to the order or invoice behind it
Warehouse ERP for a produce wholesaler
Goods in, stock by lot, orders, invoices and finance run on one set of documents, and every sale traces back to its lot and supplier.
See the warehouse system a produce wholesaler runs onOnline store and admin for a florist
Customers order and pay online, and the shop runs its products, prices and orders from its own admin panel.
See the florist’s store and admin
What bespoke software makes possible
Bespoke software lets the business do things its own way, from how it sets prices to what it offers customers next.
Complex requirements, built in
The rules that set your business apart, like prices per customer, approvals or stock by lot, run inside the system. Your team stops working around the software, and it connects to the tools you already use.
Say yes to the next idea
You can add prices for trade customers, a new delivery route or the report the accountant keeps asking for. It all goes into the system the team already knows.
A competitive edge
Customers get a faster quote, an easier reorder and a delivery they can follow, and that gives them a reason to pick you. Nobody else can buy the features built on your know-how.
New business areas
You can add a trade portal, online booking or a subscription for regular customers to the system you already have, as soon as the idea is ready.
Benefits of bespoke software development
Take full control of how your business runs, and give your customers a reason to choose you.
Built around your business
The system follows your processes, gives customers what they expect, and shows your brand the way you want it seen.
Less time on admin
Orders, invoices, reminders and reports move along on their own, and your team gets the day back for customers.
Grows with the business
You add a new branch, product line or team to the system you already run, and it works off the same data.
Customer data kept safe
Each person sees what their role allows, and you can see who changed what, and when.
Lower running costs
You pay for the build once. A new hire means one more login, and the hours lost to copying between tools go back into the business.
Every resource in view
You see stock, vehicles, rooms and staff hours in one place and spot what’s sitting idle before it costs you money.
One call and the build has a date.
It’s a free twenty-minute call, and you don’t need to prepare anything. Tell us which job eats up the team’s day, and the scope starts there.
